TERMS AND CONDITIONS

These Terms and Conditions govern your access to and use of the Evans Hardware website and purchases made through www.evanshardware.co.za.

By accessing the website or placing an order, you agree to these Terms and Conditions.

Products

Evans Hardware sells products which may include:

• Power tools

• Hand tools

• Workshop equipment

• PPE and safety equipment

• Tool accessories

• Hardware products

• Industrial supplies

• Maintenance products

• Related equipment and accessories

We make reasonable efforts to ensure that product descriptions, specifications and photographs are accurate.

Images may occasionally differ slightly from the delivered product because of manufacturer updates, packaging changes or screen/display differences.

Customers must ensure that a product is suitable for their intended purpose before purchase.

Pricing

All prices displayed on our website are in South African Rand (ZAR).

Prices, promotions and product availability may change without prior notice.

Where an obvious pricing, technical or listing error occurs, Evans Hardware reserves the right to cancel the affected order and refund any amount already paid, subject to applicable law.

Stock Availability

All products are subject to availability.

Placing an order does not guarantee availability until the order has been accepted and processed.

If an item becomes unavailable after payment, we will contact you and may offer:

• A suitable replacement;

• Store credit, where agreed; or

• A refund.

Orders

When you submit an order, you confirm that the information provided is accurate and that you are authorised to use the selected payment method.

Evans Hardware may refuse or cancel an order where reasonably necessary, including where:

• A product is unavailable;

• An obvious pricing error occurred;

• Payment cannot be verified;

• Fraud or unauthorised activity is suspected; or

• The order cannot reasonably be fulfilled.

Where payment has already been received for a cancelled order, the applicable amount will be refunded.

Payment

Available payment methods will be displayed during checkout.

Payments may be securely processed by third-party payment providers including PayFast and other payment services offered on our website.

Evans Hardware does not guarantee approval of a transaction by your bank or payment provider.

Product Use and Safety

Tools, machinery and industrial equipment must be used according to the manufacturer's instructions and appropriate safety procedures.

Customers are responsible for ensuring that products are used:

• Correctly;

• For their intended purpose;

• With appropriate PPE where required; and

• By appropriately trained or competent persons where necessary.

Nothing in these Terms excludes liability or consumer rights that cannot lawfully be excluded under South African law.

Warranties

Products may carry:

• Statutory warranties;

• Manufacturer warranties; or

• Supplier warranties.

Warranty periods may vary between products.

Proof of purchase may be required for warranty claims.

Warranty claims may be refused where legally permitted if damage was caused by matters such as:

• Misuse or abuse;

• Normal wear and tear;

• Incorrect installation;

• Unauthorised modification or repairs;

• Failure to follow manufacturer instructions;

• Accidental damage;

• Electrical surges where applicable; or

• Use outside the manufacturer's specifications.

Your statutory rights under South African consumer law remain unaffected.

Intellectual Property

The Evans Hardware name, branding, website content, graphics, photographs, text and other original material may not be reproduced, copied or commercially used without permission, except where permitted by law.

Third-party brands and trademarks remain the property of their respective owners.

Website Availability

We aim to keep our website available and accurate but cannot guarantee uninterrupted access.

We may temporarily suspend or update the website for maintenance, security or technical reasons.

Governing Law

These Terms and Conditions are governed by the laws of the Republic of South Africa.

Nothing contained in these Terms is intended to remove or restrict rights granted to consumers under applicable South African legislation.